<?xml version="1.0"?>
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	<id>https://www.qbwiki.com/w/index.php?action=history&amp;feed=atom&amp;title=NAQT_Customer_Service</id>
	<title>NAQT Customer Service - Revision history</title>
	<link rel="self" type="application/atom+xml" href="https://www.qbwiki.com/w/index.php?action=history&amp;feed=atom&amp;title=NAQT_Customer_Service"/>
	<link rel="alternate" type="text/html" href="https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;action=history"/>
	<updated>2026-10-03T04:48:25Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
	<generator>MediaWiki 1.35.1</generator>
	<entry>
		<id>https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;diff=52697&amp;oldid=prev</id>
		<title>Kevin Wang at 18:42, 26 October 2021</title>
		<link rel="alternate" type="text/html" href="https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;diff=52697&amp;oldid=prev"/>
		<updated>2021-10-26T18:42:40Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left diff-editfont-monospace&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Revision as of 18:42, 26 October 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;onlyinclude&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;NAQT Customer Service&amp;#039;&amp;#039;&amp;#039; refers to the assertion that [[NAQT]] intentionally ignores complaints of [[mainstream quizbowl]] participants and/or makes business decisions based on what it thinks a mythical group of casual players wants, rather than what a group of dedicated players is telling them.&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;NAQT Customer Service&amp;#039;&amp;#039;&amp;#039; refers to the assertion that [[NAQT]] intentionally ignores complaints of [[mainstream quizbowl]] participants and/or makes business decisions based on what it thinks a mythical group of casual players wants, rather than what a group of dedicated players is telling them.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;NAQT Customer Service complaints were most prominent in the early- to mid-2000s. They have been greatly reduced, though not completely eliminated, since the appointment of [[Jeff Hoppes]] as the NAQT Vice President for Communications.&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;NAQT Customer Service complaints were most prominent in the early- to mid-2000s. They have been greatly reduced, though not completely eliminated, since the appointment of [[Jeff Hoppes]] as the NAQT Vice President for Communications.&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;&amp;lt;/onlyinclude&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;== Examples of NAQT Customer Service ==&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;== Examples of NAQT Customer Service ==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Kevin Wang</name></author>
	</entry>
	<entry>
		<id>https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;diff=52157&amp;oldid=prev</id>
		<title>Reilly Melville at 18:48, 7 October 2021</title>
		<link rel="alternate" type="text/html" href="https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;diff=52157&amp;oldid=prev"/>
		<updated>2021-10-07T18:48:47Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left diff-editfont-monospace&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Revision as of 18:48, 7 October 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;NAQT Customer Service&amp;#039;&amp;#039;&amp;#039; &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;is &lt;/del&gt;the assertion that [[NAQT]] intentionally ignores complaints of [[mainstream quizbowl]] participants and/or makes business decisions based on what it thinks a mythical group of casual players wants, rather than what a group of dedicated players is telling them.&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;NAQT Customer Service&amp;#039;&amp;#039;&amp;#039; &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;refers to &lt;/ins&gt;the assertion that [[NAQT]] intentionally ignores complaints of [[mainstream quizbowl]] participants and/or makes business decisions based on what it thinks a mythical group of casual players wants, rather than what a group of dedicated players is telling them.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;NAQT Customer Service complaints were most prominent in the early- to mid-2000s. They have been greatly reduced, though not completely eliminated, since the appointment of [[Jeff Hoppes]] as the NAQT Vice President for Communications.&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;NAQT Customer Service complaints were most prominent in the early- to mid-2000s. They have been greatly reduced, though not completely eliminated, since the appointment of [[Jeff Hoppes]] as the NAQT Vice President for Communications.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Reilly Melville</name></author>
	</entry>
	<entry>
		<id>https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;diff=37510&amp;oldid=prev</id>
		<title>Stephen Eltinge: division 1 -&gt; I, 2 -&gt; II</title>
		<link rel="alternate" type="text/html" href="https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;diff=37510&amp;oldid=prev"/>
		<updated>2018-08-14T18:16:30Z</updated>

		<summary type="html">&lt;p&gt;division 1 -&amp;gt; I, 2 -&amp;gt; II&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left diff-editfont-monospace&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Revision as of 18:16, 14 August 2018&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l9&quot; &gt;Line 9:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 9:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*Allowing college tournaments to use [[IS|NAQT high school questions]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*Allowing college tournaments to use [[IS|NAQT high school questions]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*Allowing [[SCT]] questions with the same answer to appear several years in a row, despite a lack of evidence that the answer was difficulty-appropriate (&amp;#039;&amp;#039;L&amp;#039;Africaine&amp;#039;&amp;#039;) and/or an inability to produce a competent, non-[[transparency|transparent]] question on the answer (Laplace transform)&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*Allowing [[SCT]] questions with the same answer to appear several years in a row, despite a lack of evidence that the answer was difficulty-appropriate (&amp;#039;&amp;#039;L&amp;#039;Africaine&amp;#039;&amp;#039;) and/or an inability to produce a competent, non-[[transparency|transparent]] question on the answer (Laplace transform)&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt;−&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*The failure to publicly announce that [[UCLA]]&amp;#039;s 2003 Division &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;2 &lt;/del&gt;team would retain its Division &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;2 &lt;/del&gt;eligibility the next year, even after publicly announcing that players who qualified for the [[2003 ICT]] after a certain date, but did not attend, would retain their Division &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;2 &lt;/del&gt;eligibility the next year (see [[2004 ICT Division II Eligibility Scandal]])&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*The failure to publicly announce that [[UCLA]]&amp;#039;s 2003 Division &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;II &lt;/ins&gt;team would retain its Division &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;II &lt;/ins&gt;eligibility the next year, even after publicly announcing that players who qualified for the [[2003 ICT]] after a certain date, but did not attend, would retain their Division &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;II &lt;/ins&gt;eligibility the next year (see [[2004 ICT Division II Eligibility Scandal]])&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*Asking questions on surveys at major national tournaments that rehash arguments long-settled in the mainstream community (for instance, the presence of &amp;quot;wordplay&amp;quot; questions) and avoid addressing more pertinent criticisms&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*Asking questions on surveys at major national tournaments that rehash arguments long-settled in the mainstream community (for instance, the presence of &amp;quot;wordplay&amp;quot; questions) and avoid addressing more pertinent criticisms&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*Pursuing (and winning) a bid to supply [[MSHSAA]] with competition questions, even after many people involved in day-to-day activities in Missouri strongly cautioned NAQT against doing so&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*Pursuing (and winning) a bid to supply [[MSHSAA]] with competition questions, even after many people involved in day-to-day activities in Missouri strongly cautioned NAQT against doing so&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[Category: Quizbowl lingo]] [[Category: Bad quizbowl]] [[Category: NAQT]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[Category: Quizbowl lingo]] [[Category: Bad quizbowl]] [[Category: NAQT]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Stephen Eltinge</name></author>
	</entry>
	<entry>
		<id>https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;diff=22741&amp;oldid=prev</id>
		<title>Dwight Wynne: Created page with &quot;&#039;&#039;&#039;NAQT Customer Service&#039;&#039;&#039; is the assertion that NAQT intentionally ignores complaints of mainstream quizbowl participants and/or makes business decisions based on wh...&quot;</title>
		<link rel="alternate" type="text/html" href="https://www.qbwiki.com/w/index.php?title=NAQT_Customer_Service&amp;diff=22741&amp;oldid=prev"/>
		<updated>2014-09-09T23:27:44Z</updated>

		<summary type="html">&lt;p&gt;Created page with &amp;quot;&amp;#039;&amp;#039;&amp;#039;NAQT Customer Service&amp;#039;&amp;#039;&amp;#039; is the assertion that &lt;a href=&quot;/wiki/NAQT&quot; class=&quot;mw-redirect&quot; title=&quot;NAQT&quot;&gt;NAQT&lt;/a&gt; intentionally ignores complaints of &lt;a href=&quot;/wiki/Mainstream_quizbowl&quot; title=&quot;Mainstream quizbowl&quot;&gt;mainstream quizbowl&lt;/a&gt; participants and/or makes business decisions based on wh...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;NAQT Customer Service&amp;#039;&amp;#039;&amp;#039; is the assertion that [[NAQT]] intentionally ignores complaints of [[mainstream quizbowl]] participants and/or makes business decisions based on what it thinks a mythical group of casual players wants, rather than what a group of dedicated players is telling them.&lt;br /&gt;
&lt;br /&gt;
NAQT Customer Service complaints were most prominent in the early- to mid-2000s. They have been greatly reduced, though not completely eliminated, since the appointment of [[Jeff Hoppes]] as the NAQT Vice President for Communications.&lt;br /&gt;
&lt;br /&gt;
== Examples of NAQT Customer Service ==&lt;br /&gt;
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Note that these are primarily historical examples, although some of them are still considered current examples of NAQT Customer Service.&lt;br /&gt;
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*Allowing college tournaments to use [[IS|NAQT high school questions]]&lt;br /&gt;
*Allowing [[SCT]] questions with the same answer to appear several years in a row, despite a lack of evidence that the answer was difficulty-appropriate (&amp;#039;&amp;#039;L&amp;#039;Africaine&amp;#039;&amp;#039;) and/or an inability to produce a competent, non-[[transparency|transparent]] question on the answer (Laplace transform)&lt;br /&gt;
*The failure to publicly announce that [[UCLA]]&amp;#039;s 2003 Division 2 team would retain its Division 2 eligibility the next year, even after publicly announcing that players who qualified for the [[2003 ICT]] after a certain date, but did not attend, would retain their Division 2 eligibility the next year (see [[2004 ICT Division II Eligibility Scandal]])&lt;br /&gt;
*Asking questions on surveys at major national tournaments that rehash arguments long-settled in the mainstream community (for instance, the presence of &amp;quot;wordplay&amp;quot; questions) and avoid addressing more pertinent criticisms&lt;br /&gt;
*Pursuing (and winning) a bid to supply [[MSHSAA]] with competition questions, even after many people involved in day-to-day activities in Missouri strongly cautioned NAQT against doing so&lt;br /&gt;
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[[Category: Quizbowl lingo]] [[Category: Bad quizbowl]] [[Category: NAQT]]&lt;/div&gt;</summary>
		<author><name>Dwight Wynne</name></author>
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