Raising fees? [was Re: The Mysterious Case of the Lumpy Rug]


--- In quizbowl_at_yahoogroups.com, "R. Robert Hentzel" <topquark_at_s...>
wrote:
> Your message goes on to generally criticize NAQT's carelessness, 
> however, and that I can speak to authoritatively.  You've made valid 
> complaints about NAQT in the past which, I would have thought, had 
> been brought to satisfactory resolution.  Among other things, we 
> haven't shipped an incorrect set since your complaint of a year ago, 
> and we took the time to arrange the 2003 ICT questions so that if 
> questions were used in both Division I and Division II they were used 
> in the same packet.  Both changes, while clearly the right thing to 
> do, took effort that was performed without raising prices in 
> compensation.

Perhaps I may be a bit thick-headed, but I would have thought that
"doing the right thing" was supposed to be an ethical duty on the part
of a corporation, not an excuse to raise prices.

I mean, just imagine someone on the circuit trying to make the
following announcement:

"Fees for the first team at this tournament are $80, unless we edit
the packets to remove repeats and correct errors and create an
equitable schedule for all teams, in which case the fee will be $100."

Doesn't sound like the kind of tourney you'd want to spend your
hard-earned (or maybe not-so-hard-earned) dollars on, does it?

The fact that NAQT is a for-profit corporation does not excuse it from
obeying principles that are both fair and common sense--or trying to
fleece the community by suggesting that the cost of correcting your
own errors should be passed on to the QB community. 

Moreover, I don't think claiming "we haven't screwed up, so we should
raise fees" is an argument that will endear NAQT to its consumer
market. Ensuring that questions are not heard at different times in
the same tournament is simply common sense, and should have been a
given from the very outset of the two-division tournament; correcting
this mistake by raising fees would be an insult to the QB community.

Don't get me wrong--if NAQT delivers a quality product that people are
interested in purchasing and turns a profit by doing so, good for
them. However, reducing essential elements of quizbowl to mere dollars
and cents (as you hint at above) suggests that profits are of greater
import to NAQT than the quality of the product that they create. 
Which is it?

--AEI

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