Re: The Mysterious Case of the Lumpy Rug

> and we can't have that can we?  We can live with the teams hearing 
> questions from sets that were used within the same geographic 
> region, the wrong sets being sent to people, people hearing q's 
from 
> one division of a tournament  that come up later in the other 
> division, so long as those responsible for the mishaps listen to 
all 
> feedback, often in the most patronizing manner possible.  Of 
course, 
> nothing ever gets fixed does it?  It's sad when the conversation 
> isn't about question quality for once and is instead about question 
> security which has all too often been the case since I started 
> college and has all too often involved the exact same people, who I 
> continue to allow to be anonymous.  Anyone who knows anything on 
> this subject will know who those people are.

Sean --

I'm sorry that you have an objection to the way in which the 
situation was resolved at DUNCE.  That tournament was not directly 
run by NAQT, so I cannot speak officially for its organizers, but I 
will say that the decisions to which you object were (1) made in 
consultation with NAQT, and (2) have my personal support.

Your message goes on to generally criticize NAQT's carelessness, 
however, and that I can speak to authoritatively.  You've made valid 
complaints about NAQT in the past which, I would have thought, had 
been brought to satisfactory resolution.  Among other things, we 
haven't shipped an incorrect set since your complaint of a year ago, 
and we took the time to arrange the 2003 ICT questions so that if 
questions were used in both Division I and Division II they were used 
in the same packet.  Both changes, while clearly the right thing to 
do, took effort that was performed without raising prices in 
compensation.  Perhaps you have other issues which we have not yet 
addressed, but I feel that it is not, in fact, true that "nothing 
ever gets fixed."

At the very least, I feel that NAQT has been prompt to admit mistakes 
that it has made and has tried to correct them, either retroactively, 
or at the earliest opportunity.  I'm sorry that our responses have 
seemed condescending to you--that's the diametric opposite of our 
intention and I hope that you will accept my apology.  I also hope 
that others who have provided us with valuable feedback haven't gone 
away with that impression.

Your final charge, that of teams hearing questions from sets that 
were used within the geographic region, is one that NAQT simply 
rejects in the case of DUNCE.  The tournaments in question are 727 
miles apart according to MapQuest, over five and one-half hours' 
drive in either direction for a team in the center.  I can't change 
your opinion that that constitutes the same "geographic region," but 
in our opinion, and I hope in the opinion of the majority of teams 
who would like to have nearby juniorbirds to attend, it does not.

NAQT makes it clear on its schedule page, list of past tournaments, 
tournament hosting page, and host instructions which sets are being 
used and that it is the responsibility of teams to ensure that they 
only attend one tournament using a given set.  For us, the 
alternatives to this policy are significantly higher question fees 
and/or a draconian registration policy that includes clearing every 
player's name with NAQT in advance.  Neither is preferable, in my 
opinion, to treating players like adults and trusting them with the 
responsibility of tracking the sets used at the three or four NAQT 
tournaments they might attend.

NAQT believes that DePauw handled the situation professionally and 
would be pleased to have its club host events in the future.

-- R. Robert Hentzel
President and Chief Technical Officer,
National Academic Quiz Tournaments, LLC

This archive was generated by hypermail 2.4.0: Sat 12 Feb 2022 12:30:47 AM EST EST