Re: The Mysterious Case of the Lumpy Rug

This is the first moment I have had in days to adequately respond to 
this so I hope I'm not opening old wounds here.

> Your message goes on to generally criticize NAQT's carelessness, 
> however, and that I can speak to authoritatively.  You've made 
valid 
> complaints about NAQT in the past which, I would have thought, had 
> been brought to satisfactory resolution.  Among other things, we 
> haven't shipped an incorrect set since your complaint of a year 
ago, 
> and we took the time to arrange the 2003 ICT questions so that if 
> questions were used in both Division I and Division II they were 
used 
> in the same packet.  Both changes, while clearly the right thing 
to do, took effort that was performed without raising prices in 
> compensation.  Perhaps you have other issues which we have not yet 
> addressed, but I feel that it is not, in fact, true that "nothing 
> ever gets fixed."

While it is true R. that an incident such as what happened at last 
year's GIT has not yet taken place, I have not yet seen anything 
that would prevent such an incident unless it is done so behind the 
scenes at NAQT that precludes that.  If it is because of increased 
diligence on your part, then I thank you.  The D1 and D2 at ICT 
situations I also thank you for bc two incidents of that were more 
than enough.  However, last year when I emailed you about the 
incident at GIT and referenced the incident that occurred at Pitt 
you replied that NAQT makes "a substantial effort to remind every 
host that it needs to announce the set that is being used to all 
teams coming to the tournament while reminding them to make sure 
that they haven't played the set before.  So far, that same 
situation hasn't arisen (crosses fingers)."  In twice helping run 
GIT while we always were frank about what set was used, we were 
never told by NAQT to announce who else was using the set.  Since no 
one (not Rolla, or Oklahoma, nor Depauw) said anything similar, I 
can only assume that NAQT did not make said substantial effort to 
remind the four of us.  Since it resulted in problems for one of 
those teams, that is why I felt insulted and made this post bc I 
believed NAQT said one thing and did another.  I kept that email 
from last fall bc I felt these issues might present themselves 
again, and I am sad that they did.



> At the very least, I feel that NAQT has been prompt to admit 
mistakes 
> that it has made and has tried to correct them, either 
retroactively, 
> or at the earliest opportunity.  I'm sorry that our responses have 
> seemed condescending to you--that's the diametric opposite of our 
> intention and I hope that you will accept my apology.  I also hope 
> that others who have provided us with valuable feedback haven't 
gone 
> away with that impression.

It only seems condescending when someone says the policy is one 
thing yet the policy in action is another (see my earlier response). 


> Your final charge, that of teams hearing questions from sets that 
> were used within the geographic region, is one that NAQT simply 
> rejects in the case of DUNCE.  The tournaments in question are 727 
> miles apart according to MapQuest, over five and one-half hours' 
> drive in either direction for a team in the center.  I can't 
change 
> your opinion that that constitutes the same "geographic region," 
but 
> in our opinion, and I hope in the opinion of the majority of teams 
> who would like to have nearby juniorbirds to attend, it does not.
> 
> NAQT makes it clear on its schedule page, list of past 
tournaments, 
> tournament hosting page, and host instructions which sets are 
being 
> used and that it is the responsibility of teams to ensure that 
they 
> only attend one tournament using a given set.  For us, the 
> alternatives to this policy are significantly higher question fees 
> and/or a draconian registration policy that includes clearing 
every 
> player's name with NAQT in advance.  Neither is preferable, in my 
> opinion, to treating players like adults and trusting them with 
the 
> responsibility of tracking the sets used at the three or four NAQT 
> tournaments they might attend.

Yes Dwpauw and Route 66 are far away.  Yes, 5 1/2 hours from the 
center is considerable distance.  But you must understand this: for 
those of us in the midwest who are trying to incorporate new players 
into our teams each week, that distance is negligible if it means 
increasing membership roles.  Therefore, we gladly go to Route 66 
though it is far away in October because it works for some freshmen 
(and the OU people have been cool with us for so long).  We were 
also gladly planning on going to DUNCE (again, the Depauw people 
have been cool with us for so long and it worked well with other 
freshmen).  Unfortunately, had our only driver for the DUNCE trip 
not backed out with a family issue, we would've gone to both as 
Rolla did.  Since NAQT as I said earlier, clearly wasn't as diligent 
in making its host schools post about when and where such sets were 
used before, it led to very innocent assumptions on our part and I 
assume on Rolla's.  Your scheduling page initially lists current 
tournaments, then after you click around a bit you find where each 
IS was going.  For those of us who are either new to your site or 
are not willing to hunt down every shred of a paper trail for each 
IS, I do not feel this is our responsibility to cut through that 
clutter.  I would advise you to make a separate page from 
the "schedule" section that is easily accessible that says where 
each IS is at all times AND THEN to make sure that is echoed in the 
posts by each TD of an IS, and if they neglect to do it then someone 
from NAQT should either admonish them of that fact and if that still 
fails, do it on behalf of NAQT two days before the tournament.  That 
wouldn't lead to higher prices, it would just be NAQT preserving 
it's own image and explicitly recusing itself of any blame in post 
form.


> NAQT believes that DePauw handled the situation professionally and 
> would be pleased to have its club host events in the future.

>From what I understand, yes DePauw did handle themselves 
professionally and probably ran one of their best tournaments ever 
thanks in no small part to Amanda Hartman (who was always very 
prompt and efficient in her communications with me when we were 
planning on going).  We at WUAT will also plan on attending their 
events in the future including and especially NAQT SCT and DUCK Bowl 
whenever it is this year.

Sean Phillips
(Speaking on behalf of himself now and in the earlier post on this 
subject although the bit about attending SCT and DUCK Bowl at Depauw 
is also shared by WUAT members)

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